Latest Journal Articles | BETTER HOSPITALS

The Courage to Talk About the Human Impact

On February 20, 2012, in Dr. Cary Gutbezal, by Dr. Cary Gutbezahl

If Board members don’t have a clinical background, how do they develop the comfort of being able to actively participate in managing quality rather than just being led by the people they interact with?

Excerpt from the Compass Clinical Profile in Healthcare Leadership “Building a Will to Quality,” featuring Maureen Bisognano, CEO of The Institute for Healthcare Improvement (IHI).

Four Will-Building Questions for the Board

On February 13, 2012, in Dr. Cary Gutbezal, Hospital Leadership, Profile in Healthcare Leadership, by Dr. Cary Gutbezahl

One of the key things for the Board to do is to create the motivation within the organization to deeply understand, act and finish an initiative. Finishing is critical if you’re going to make a positive change within the organization.

This is an excerpt from the Compass Clinical Profile in Healthcare Leadership “Building a Will to Quality,” featuring Maureen Bisognano, CEO of The Institute for Healthcare Improvement (IHI).

Getting the Board Involved in Managing Quality Care

On February 6, 2012, in Profile in Healthcare Leadership, by Dr. Cary Gutbezahl

One of the most common findings in hospitals that have problems with Centers for Medicare and Medicaid Services (CMS) citations, is failure at the governing body level to oversee and fulfill conditions related to the governing body. A lot of the Boards struggle with getting involved in managing quality patient care. How does your organization approach this issue?

Excerpt from “Building the Will to Quality Care,” featuring Maureen Bisognano, CEO of The Institute for Healthcare Improvement (IHI).

Compass Clinical Consulting’s “Profiles in Healthcare Leadership” Features Maureen Bisognano, CEO, The Institute for Healthcare Improvement (IHI)

On February 1, 2012, in Hospital Leadership, Profile in Healthcare Leadership, by Steve Kayser

Compass Clinical Consulting’s latest Profile in Healthcare Leadership features Maureen Bisognano, President and CEO of The Institute for Healthcare Improvement (IHI). Ms. Bisognano was named one of “The Top 25 Women in Healthcare for 2011” by Modern Healthcare Magazine, is a prominent authority on improving healthcare systems and advises healthcare leaders around the world. She is also a frequent speaker at major healthcare conferences on quality improvement and is an Instructor of Medicine at Harvard Medical School.

DOWNLOAD your copy of “Building a Will to Quality Care,” PROFILES IN HEALTHCARE LEADERSHIP.

Hiring: Directors of OR, ED and Quality & Compliance Professionals with TJC or CMS Surveyor Experience

On January 16, 2012, in Clinical Improvement, by Dr. Cary Gutbezahl

If you are a healthcare executive or clinical director considering alternate professional paths, or are perhaps close to retirement and would like to remain active according to a flexible schedule, a career as an interim might be for you. For the right person, life as an interim healthcare executive or clinical director with Compass Clinical [...]

The Extraordinary Commitment of Patient and Family-Centered Care

On January 9, 2012, in Featured Articles, Hospital Leadership, Patient Experience, by Steve Kayser

You thought you were one of the best hospitals in the world at treating cystic fibrosis (CF). You were wrong. Dramatically. The families didn’t know it. The doctors didn’t believe it. What to do?

Are You Encouraging Enough Conflict in Your Organization?

On December 16, 2011, in Hospital Leadership, by Dr. Cary Gutbezahl

You have to avoid conflict within your organization to get things done. That’s what most of us are used to. We have learned that you fight for issues that are important to us, but avoid getting involved in issues that aren’t. And we expect the same of others. That’s how we foster teamwork. All teams, [...]

Hospital Readmissions: Easy Targets Aren’t Right Targets

On November 27, 2011, in Clinical Improvement, Hospital Leadership, by Dr. Cary Gutbezahl

Holding hospitals accountable for readmissions is a classic example of failed management-thinking in which the absence of facts is filled by assumptions.

You’re Only as Good as the Best of the Best – Not the Best with the Data

On November 21, 2011, in Dr. Cary Gutbezal, Profile in Healthcare Leadership, Uncategorized, by Dr. Cary Gutbezahl

Accountability requires total transparency. It’s refreshing – but it’s difficult and hard to manage. If you’re running a hospital where you’re at the bottom of the barrel, with unacceptable outcomes compared to your peer group … everyone knows it. This creates a lot of peer pressure. – Peter S. Fine, FACHE, Chief Executive Officer of Banner Health

Hiring Interim Hospital Executives and Clinical Directors: What You Need to Know About Variations and Implications of Pricing

On November 17, 2011, in Dr. Cary Gutbezal, Interim Healthcare Executives, by Steve Kayser

The first factor to examine when considering the financial implications of the use of interim hospital executives and clinical directors is pricing. Interim pricing varies considerably, primarily due to differences in the management and support provided to the interims.