by Nicole Smith | The Joint Commission (TJC)
The Joint Commission has updated its hand hygiene standard for all accreditation programs. Effective January 1, 2018 surveyors will cite the failure of individuals to perform hand hygiene in the process of providing direct patient care as a deficiency resulting in a...
by Nicole Smith | Case Study
A hospital in the Midwest needed to fill a leadership vacancy after struggling with performance issues from their previous Laboratory Director for several months. The organization’s leadership had been trying to collaborate with him, but the Director was unable to...
