When Board members talk to me, they often say—when they are at social events in their towns or cities—they hear all of the negative stories. All of their neighbors and the people at the cocktail parties will come up and say,
Part II of our Service Line Management (SLM) series describes the key skills for effective service line leadership: creating a vision, collaboration, and building relationships.
Each year, roughly 2 million patients are readmitted to healthcare organizations, costing Medicare $27 billion. Of that amount, $17 billion is spent on readmissions which could be classified as potentially avoidable.