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If you have questions or concerns about achieving clinical and operational improvements toward safe, quality patient care, we can help. We encourage you to contact us for a confidential discussion of your needs.
How Healthcare Leaders Refuse to Tolerate Sexual Harassment
Ideally, everyone could go to work without having to worry about harassment. But since this isn’t an ideal world, healthcare organizations must get proactive about preventing, investigating, and resolving sexual harassment claims and violations.
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Understanding and Identifying Immediate Jeopardy Situations
What is Immediate Jeopardy? What are the primary goals of Immediate Jeopardy Guidelines? Who do the Immediate Jeopardy Guidelines apply to? Does Harm have to occur before considering Immediate Jeopardy? What are ‘triggers” for Immediate Jeopardy situations? What are components of an Immediate Jeopardy situation? What are questions to ask to determine if an Immediate Jeopardy situation exists?
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Harassment in Healthcare: Thoughtful Leaders Take a Proactive Approach
Kate Fenner, RN, PhD, Managing Director of Compass Clinical Consulting, was recently featured in HCPro’s Nurse Leader Insider and in HealthLeaders Media discussing the importance of healthcare organizations taking a proactive stance on preventing, investigating, and...
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The Joint Commission Changes their Final Accreditation Report Format
The Joint Commission (TJC) revamped their final accreditation survey report format for all accreditation surveys and certification reviews conducted after January 1, 2018. Working with customers, and field and central office staff, TJC addressed clients’ requests to...
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A Surgery Center’s Transformation: From Facing CMS Closure to Achieving Compliance and Sustainable Practices
An outpatient surgery center faced closure by CMS due to deficiencies. Compass was contacted to assist with response and recovery efforts.
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Kate Fenner to Present at Precision Medicine Summit for Hospital CEOs
Kate Fenner, RN, PhD, Managing Director, Compass, will present at Precision Medicine for Hospital CEOs: What You Need to Know about Genetic Testing, Precision Medicine, and Population Health Management, an intensive one-day summit for CEOs and administrators of health systems and hospitals on February 21, 2018.
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Stabilizing the Department and Improving Communication with Interim Surgical Services Director
The OR at one 318-bed community hospital in the Mid-Atlantic was experiencing turmoil which led them to contract Compass Clinical Consulting for assistance. Unstable leadership and employee turnover had led to low morale, confusion about responsibilities, and multiple efficiency issues…
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CMS Prohibits Texting Patient Orders
The Centers for Medicare and Medicaid Services issued a memo December 28, 2017 confirming its stance on text message orders. Effective immediately, texting patient orders among physicians or healthcare providers is prohibited. CMS’ stance prohibiting text message...
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Heads Up on Sexual Harassment in Healthcare Settings
The media has been chock full of news about sexual harassment and related issues creating a hostile work environment. Do not think that this news escapes either CMS (state) or TJC surveyors’ attention. We know from experience that issues in the news influence surveyors’ sensitivity and alertness to related Conditions of Participation and standards enforcement.
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The Joint Commission Updates Hand Hygiene Compliance
The Joint Commission has updated its hand hygiene standard for all accreditation programs. Effective January 1, 2018 surveyors will cite the failure of individuals to perform hand hygiene in the process of providing direct patient care as a deficiency resulting in a...
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