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If you have questions or concerns about achieving clinical and operational improvements toward safe, quality patient care, we can help. We encourage you to contact us for a confidential discussion of your needs.
The Joint Commission’s Hospital National Patient Safety Goals for 2018
The purpose of the National Patient Safety Goals is to improve patient safety. The Joint Commission established its National Patient Safety Goals (NPSGs) in order to help accredited organizations address specific areas of concern in regard to...
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Four Common EMTALA Vulnerabilities Hospitals Should Know … But Probably Don’t
Whether you are right or wrong, an EMTALA investigation can ruin your day. Here are four common EMTALA vulnerabilities that hospitals should address prior to an EMTALA survey to avoid bigger problems…
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Pervasive Problem: Psychiatric Patient Treatment in The Emergency Department
Emergency Department crowding is exacerbated by the increase in the number of patients with mental disorders, substance abuse problems or both, who present with acute problems. Besides the mental health conditions these patients often have other medical problems including diabetes, liver disease, and various infections.
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Compass in the Media – 2017 Contributions
Clinical Consulting experts take pride in diligently sharing objective analysis, news, insights, strategies, and tactics in media publications for healthcare professionals. In 2017, seven Compass Experts contributed 23 articles in media publications such as Trustee...
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Mental Health Patients: Keeping Staff & Patients Safe Without a Behavioral Health Services Unit
With CMS and The Joint Commission increasingly pushing to make sure facilities are following requirements and standards regarding mental health, now is a good time to assess your own facility’s mental health resources. But what happens when you’re in a facility without a behavioral health services unit? How do you keep patients and staff safe?
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Four Reasons Psychiatric Care and Behavioral Health Hospitals are Vulnerable to Noncompliance with the CMS CoPs
What makes psychiatric care and behavioral health so vulnerable to noncompliance with the CoPs? We know that’s a complex question, but here are four possible answers
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Patient Handoffs: Where Mistakes are Made
A patient handoff (also known as transitioning) is both the act of passing a patient between caregivers and the information exchanged between the sender (the provider giving away the patient) and the receiver (the provider taking the patient).These transfers can be as dramatic as airlifting a patient to a specialty hospital and telling the EMTs that the patient thinks she can fly and will try to jump out of the helicopter, or as mundane as a nurse ending her shift and telling her replacement the patient has been taken off a certain medicin
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Hospital Leaders Like to Think that “Immediate Jeopardy Can’t Happen Here” — Until it Does
Despite state and federal regulations, and private hospital accreditation programs that try to ensure high-quality care, errors occur in hospitals that result in patient injuries. Many errors are due to process failures rather than unpredictable accidents. Process failures can result in harm or
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Simple Symptoms Often Missed That Predict Costly CMS Compliance Issues
In the last several years, hospitals across the country have experienced findings of Immediate Jeopardy in the wake of Centers for Medicare and Medicaid Services (CMS) and state Department of Health surveys that have become more and more rigorous. And, by the Department of Health and Human Services (HHS) are leading many healthcare professionals to believe that such scrutiny will only continue to increase.
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Restructuring Communication and Establishing Organizational Improvements in the Laboratory with Interim Leadership
A hospital in the Midwest needed to fill a leadership vacancy after struggling with performance issues from their previous Laboratory Director for several months. The organization’s leadership had been trying to collaborate with him, but the Director was unable to...
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